Municipal fault or a plumbing job: which are you reporting?
Two different things happen in Stellenbosch, and they go to different places.
- A municipal fault (water off in the street, a burst main, sewage in the road, a missing manhole cover) goes to Stellenbosch Municipality.
- A plumbing job on your property (a leaking tap, a blocked drain, a geyser, a bathroom) is a quote request to us.
Not sure which? Describe what you see when you call the municipality, or in our form. A plumber can look at problems inside your property.
Which number do you ring for a leak or sewer fault in Stellenbosch?
Stellenbosch Municipality, not the City of Cape Town. Do not use Cape Town's fault numbers here.
For water faults, the municipality's water page lists meter problems, supply interruptions, defects, leaks, burst pipes and low pressure. Call 021 808 8215, 021 808 8953 or 021 808 8343, or email engineering.services@stellenbosch.gov.za. Its sewerage page lists the same three numbers and email for blockages, missing manhole covers and drain problems.
After hours, the municipality's contact page gives 021 808 8890 or 021 808 8891. For a non-emergency issue there is a Report an Issue page, which the municipality says is only for non-emergency requests.
If you are out at Franschhoek or Dwarsrivier, the municipality lists separate fault details for those areas (021 808 8632) on its contact page.
Trouble on your side of the meter in Stellenbosch? Reach us on 060 086 9889, or ask for a quote.
What do you need to know about Stellenbosch's layout?
Stellenbosch sits on the Eerste River, and Stellenbosch University occupies large parts of the town centre. The suburbs include Cloetesville, Idas Valley, Die Boord, Dalsig, Paradyskloof and Welgevonden, with Kayamandi and Jamestown close by.
If your building is historic, mention it in the form. If you rent, tell us whether your landlord or managing agent needs to approve the plumber.
Which nearby places do we cover?
Somerset West is about 20 km south and has its own page: plumber in Somerset West. Bellville is in the City of Cape Town, so its fault numbers are different: see plumber in Bellville. The full list sits under where we work.
For jobs on your property, see geyser repair or replacement, blocked drains and leak detection, or browse the plumbing services. To start, request a quote.
Questions people ask
Who do I call for a burst pipe in Stellenbosch town?
For a burst pipe in Stellenbosch town, call Stellenbosch Municipality, not the City of Cape Town: 021 808 8215, or after hours 021 808 8890.
The municipality also lists 021 808 8953 and 021 808 8343 for water faults and 021 808 8891 after hours.
Why is my water off in Stellenbosch?
Ask Stellenbosch Municipality. Its water page lists supply interruptions among the issues to report, on 021 808 8215, 021 808 8953 or 021 808 8343.
A plumber can't restore a supply that the municipality has cut. If water is off only in your house, request a quote and a plumber looks at it.
Is Stellenbosch served by the City of Cape Town?
No. Stellenbosch has its own municipality, so use its numbers for water and sewer faults, not the City of Cape Town's.
The municipality's contact details are on its website, stellenbosch.gov.za.