Is it my flat, my building or the street?
Start with what is affected. The table is a way to describe the problem, not a diagnosis. The plumber assesses the job.
| What you see | What to note | Who to tell |
|---|---|---|
| One tap, basin or toilet in your flat or house | Which fixture it is, and that everything else works | Us, with a request |
| Several fixtures in your own unit | Which ones, and whether it started after rain or heavy use | Us, with a request |
| Neighbours or other units have the same problem | Which units, and how long it has lasted | Your building's managing body, and us |
| Sewage or water in the street or a manhole | The address, and a photograph if it is safe | The City, on 0860 103 089 |
If your building has a managing agent or body corporate, tell them as well. A pipe shared by several units can be hard to place, and they will know the building. Sea Point also has houses, and the same table works for them.
What do I put in the request?
Say whether it is a flat or a house, the building or street, and the suburb. Add which fixtures are affected, what is happening, and how long it has been going on. Mention whether neighbours are affected, whether the managing body knows, and whether you are the owner or a tenant. Say if you have photographs, but only take them if it is safe.
Request a quote and we call you back. The plumber assesses the job and quotes. The steps are on the request a quote page.
Flat or house in Sea Point? Request a quote, or ring us on 060 086 9889 and we take it from there.
Who do I call when water is off or a pipe bursts in Sea Point?
For a fault in the street, call the City. Ring 0860 103 089 and follow the prompts, or use the portal at capetown.gov.za/servicerequests. SMS 31373 and water@capetown.gov.za also reach the City. Give the street address, and note the reference number you are given.
Anything inside your flat or house is a plumber's job: a burst pipe in a wall, a dripping tap, a basin that will not drain. If water is coming through right now, request an emergency plumber quote.
Keep people and pets away from suspected sewage and avoid contact. Stop using the affected toilet or drain. The City says blocked and overflowing sewers can be dangerous to your health.
Who clears a blocked pipe in Sea Point, you or the City?
The City's guidance is to call a registered plumber for a blockage on private property, and to call the City for one in the street or on public land. Our guide on who clears a blocked drain, you or the City covers the split and what the by-law says.
Infrastructure News reported in April 2025 that the City replaced water pipes in Sea Point in February 2025, as part of a programme it called vital for long-term reliability.
Which nearby suburbs do we cover?
Sea Point lies between Signal Hill and the Atlantic. Three Anchor Bay and Green Point lie towards the city centre, Bantry Bay to the south-west, and Mouille Point on the sea side of Green Point. Fresnaye is also nearby. All five are covered.
They sit with Camps Bay, Clifton and the rest of the coast under plumber in the Atlantic Seaboard. The full list of places is on where we work.
What can I ask a plumber to look at in Sea Point?
Common asks are leak detection for a damp wall or a rising water bill, a blocked basin or toilet, a geyser that has stopped heating and a bathroom renovation. The plumbing services page lists all six jobs. For ballpark figures, read what a plumber costs.
Questions people ask
Who fixes a burst water main in the street outside my Sea Point building?
The City of Cape Town does. Report it on 0860 103 089, following the prompts, or by SMS to 31373, and keep the reference number.
You can also email water@capetown.gov.za or use capetown.gov.za/servicerequests.
Is a blocked basin in my Sea Point flat a job for the City?
Usually not. The City's guidance is to call a registered plumber for a blockage on private property, and the City for the street.
If several flats are affected, say so in your request and tell your managing body.
Do I need a plumbing certificate to sell my Sea Point property?
Yes. The City says a Certificate of Compliance for the water installation must be submitted before any property in Cape Town is transferred.
Your conveyancing attorney handles the timing. Our guide to the plumbing Certificate of Compliance explains the steps.